Terms and Conditions Billion77 —
Complete Guide Platform Usage

Welcome to billion77, Malaysia's leading online entertainment platform. This Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and billion77 ("Platform", "us" or "the Company"). These terms govern your use of the website, mobile app, and all services offered through the billion77 platform.

These Terms and Conditions take effect as soon as you first access or use the billion77 platform. Continued use of the platform following any amendments will be deemed acceptance of the revised terms.

Billion77 reserves the right to update, modify, or replace any part of these terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain informed of the latest terms in effect.

These terms are read together with billion77's Privacy Policy and Responsible Gaming Rules, all of which form the complete agreement between you and our platform.

To register and use billion77's services, you must meet all of the following eligibility requirements:

• At least 18 years old at the date of registration. We conduct age verification (KYC) to confirm this.
• Be an individual with the legal capacity to enter into a binding agreement.
• Not listed on any self-exclusion list or prohibition list of any relevant regulatory body.
• Not acting on behalf of any third party or corporate entity when registering a personal account.
• Register one (1) personal account only. Multiple account registrations are strictly prohibited.

Account registration at billion77 is free and open to all eligible individuals. During registration, you are required to:

• Provide your full name, identity card or passport number, date of birth, and a valid email address.
• Set a unique username and password. Passwords must be at least 8 characters long, combining uppercase letters, lowercase letters, and numbers.
• Provide an active mobile number for two-factor authentication (2FA) purposes.
• Confirm that you have read and agreed to billion77's Terms and Conditions and Privacy Policy.

Billion77 conducts an identity verification process (KYC — Know Your Customer) as part of our commitment to platform security and compliance with international regulations. You may be required to submit supporting documents such as a copy of your identification card, bank statement, or utility bill for address verification purposes.

Billion77 supports a wide range of local Malaysia payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, and RHB Now. All financial transactions are processed through secure, encrypted channels.

Deposit Requirements:

• The minimum deposit is RM10 for most payment methods.
• All deposits must be made from a bank account or digital wallet registered in the same member's name.
• Billion77 does not accept third-party deposits under any circumstances.
• Deposit funds will be credited to your account within minutes after payment is confirmed.

Withdrawal Requirements:

• The minimum withdrawal is RM50 per transaction.
• Withdrawals are processed within three (3) minutes to twenty-four (24) hours depending on the chosen method and account verification status.
• Members must fulfil the wagering requirement before a withdrawal is approved if a bonus has been received.
• Billion77 reserves the right to request additional verification documents before processing withdrawals that exceed certain limits.
• Withdrawals may only be made to a verified account in the same member's name.

Billion77 offers a wide range of bonuses and promotions to our members, including welcome bonuses, weekly cashback, reload deposit bonuses, and VIP programme rewards. All bonuses are subject to the specific terms and conditions stated alongside each offer.

General terms applicable to all billion77 bonuses:

• Each member is only eligible to claim each bonus once (1), unless otherwise stated.
• Billion77 reserves the right to withdraw or void any bonus credited to accounts suspected of fraud or system abuse.
• The wagering requirement for each bonus varies and must be completed within the specified time period.
• Bonus funds cannot be withdrawn directly — they must first be used for gameplay before any winnings derived from the bonus can be withdrawn.
• Billion77 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Any attempt to abuse the bonus system, including the use of multiple accounts or colluding with other players to fulfill wagering requirements dishonestly, will result in bonus cancellation and account closure.

Billion77 is committed to maintaining a fair, safe, and enjoyable gaming environment for all members. As such, the following actions are strictly prohibited and may result in immediate account closure and forfeiture of balance:

• Fraud, identity impersonation, or the provision of false personal information.
• Use of third-party software, automated bots, or any technology that provides an unfair advantage in games.
• Attempts to exploit technical vulnerabilities or bugs within the platform system.
• Money laundering or any other illegal financial activity involving the Billion77 platform.
• Owning or using more than one account simultaneously.
• Sharing account credentials with another individual or allowing others to use your account.
• Distributing offensive, obscene, threatening, or unlawful content under Malaysian law.
• Hacking attempts, DDoS attacks, or any action that compromises the integrity of the billion77 system.

You are fully responsible for maintaining the security of your Billion77 account login credentials. This includes your username, password, and two-factor authentication (2FA) code. Billion77 will not be held liable for any losses arising from unauthorised access resulting from a member's failure to safeguard their account information.

Security measures we recommend to all members:

• Use a unique, strong password that is not used for any other account.
• Enable two-factor authentication (2FA) for additional protection.
• Never share your password or OTP code with anyone, including Billion77 support staff.
• Log out of your account after every session, especially when using a public or shared device.
• Report to our support team immediately if you suspect any suspicious activity on your account.

If you believe your account has been accessed without authorization, contact the billion77 support team immediately via 24/7 live chat. We will take prompt action to investigate and secure your account.

Billion77 reserves the right to suspend, restrict, or close any member account at any time, with or without prior notice, under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Confirmation that the member is under 18 years of age.
• Suspected of fraud, money laundering, or other illegal activities.
• Self-exclusion request by the member themselves.
• Instructions from relevant legal authorities or regulatory bodies.

Members may also request voluntary account closure at any time by contacting our support team. Before closure is processed, all outstanding wagering requirements must be fulfilled and any eligible balance will be returned in accordance with standard procedures.

Billion77 provides its online entertainment platform on an "as-is" basis and makes no guarantee or warranty that the service will be free from interruptions, technical errors, or delays. While we strive to maintain 99.9% uptime, factors beyond our control such as internet disruptions or third-party issues may occasionally affect platform availability.

Billion77 is not liable for:

• Any loss of winnings or monetary losses arising from technical failure, internet connection disruption, or player error.
• Game results disputed after a round or game session has ended.
• Any indirect, incidental, or consequential losses arising from the use of our platform.
• Third-party content or services that may be accessible through our platform.

Billion77's maximum liability to any member under any circumstances shall not exceed the net deposit amount made by that member within the thirty (30) days preceding the claim.

Billion77 reserves the right to amend, update, or replace these Terms and Conditions at any time. Members will be notified of any material changes via in-platform notifications, registered email, or a prominent notice displayed on our website.

Amended terms take effect immediately upon publication on the billion77 website. Continued use of the platform after amendments are published means you accept and agree to the updated terms. If you do not agree with any amendment, you have the right to close your account.

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute arising from or related to the use of the billion77 platform will be resolved through the following process:

• Step 1 — Internal Resolution: Contact the Billion77 support team with full details of your dispute. We are committed to addressing all complaints within 3–5 business days.
• Step 2 — Escalation: If internal resolution is unsatisfactory, the matter may be escalated to billion77 senior management for review within 14 days.
• Step 3 — Arbitration: Disputes that cannot be resolved internally will be referred to an independent and neutral arbitration process.

By using the Billion77 platform, you agree that any legal action related to these terms will be handled on an individual basis and not through a class action or consolidated proceeding.

If you have any questions, doubts, or complaints regarding these Terms and Conditions or the use of the billion77 platform, our support team is available to assist you at any time, 24 hours a day, 7 days a week.

• Support Email: [email protected]
• Live Chat: Available directly within the billion77 platform
• Response Time: Within 1 hour for live chat, 24 hours for email