Privacy Policy Billion77 —
Protection Your Personal Data

Billion77 is fully committed to protecting the privacy and personal data of every member who uses our platform. This Privacy Policy transparently explains how we collect, use, store, disclose, and protect your personal information when you interact with the Billion77 website and mobile app.

This Privacy Policy applies to all users of the Billion77 platform, including website visitors, registered members, and all individuals who interact with our services through any digital channel. It covers all personal data we process in our capacity as a data controller.

Billion77 operates in full compliance with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). We take this responsibility seriously and ensure that all our staff and partners adhere to strict data protection standards.

If you are under 18 years of age, please do not use the billion77 platform or provide us with any personal information. This platform is strictly for adult users only.

We collect various categories of information depending on how you interact with the billion77 platform. Below is a detailed summary of the types of data we collect:

We never collect information that is not necessary to operate our services. Every piece of data collected has a clear and legitimate purpose.

Billion77 only uses your personal data for lawful and transparent purposes. We do not sell, rent, or trade your data to any third party for their own commercial purposes. The following are the primary purposes for which we process your data:

• Account Management: To create, maintain, and manage your member account, including the registration process, identity verification, and profile updates.
• Transaction Processing: To process deposits, withdrawals, and all financial transactions securely and accurately in accordance with your instructions.
• Platform Security: To detect and prevent fraud, money laundering, unauthorised access, and other illicit activities that may compromise the security of our platform and members.
• Legal Compliance: To fulfil our legal and regulatory obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
• Service Improvements: To analyse usage patterns and improve the functionality, design, and overall experience of the billion77 platform.
• Marketing Communications: To send promotional notifications, bonus offers, and new product information — only if you have given your consent to receive such communications.
• Responsible Gaming: To monitor gaming patterns and detect signs of problem gambling in order to protect the well-being of our members.
• Customer Support: To provide effective and personalised assistance across all our support channels.

Billion77 does not share your personal data with third parties except in the situations described below. In all cases, we ensure that any data sharing is carried out with adequate safeguards and only for legitimate purposes.

We may share your data with:

• Trusted Service Providers: Companies that assist us in operating the platform, such as cloud computing service providers, payment processors, identity verification firms, and customer support service providers. All such parties are bound by strict confidentiality agreements.
• Game Partners: Licensed game providers such as Pragmatic Play, Evolution Gaming, and others may receive the minimum technical data required to operate games within the billion77 platform.
• Legal Authority: When required by law or a valid court order, or when we believe disclosure is necessary to protect public safety or prevent criminal activity.
• Business Transfers: In the event of a company merger, acquisition, or asset sale, user data may be transferred as part of the business transaction — you will be notified in advance should this occur.

Billion77 continuously invests in the latest security infrastructure to ensure your personal data is always protected to the highest international standards. Data security is not merely a technical requirement for us — it is a moral responsibility to every member who trusts our platform.

Security measures we employ:

• 256-bit SSL Encryption: All data transmitted between your browser and the billion77 servers is encrypted using TLS 1.3 with 256-bit encryption — the same standard used by leading banking institutions.
• Two-Factor Authentication (2FA): An additional security layer that requires verification via SMS OTP or an authenticator app in addition to your regular password.
• 24/7 Security Monitoring: An automated monitoring system that detects suspicious activity in real time and takes immediate action when a threat is identified.
• Secure Servers Located: Your data is stored in data centres equipped with strict physical access controls, round-the-clock CCTV surveillance, and intrusion prevention systems.
• Regular Security Testing: Billion77 conducts regular penetration testing and security audits performed by qualified independent parties.
• Internal Access Controls: Only authorized personnel have access to personal data, and all access is logged for audit purposes.

Billion77 uses cookies and similar tracking technologies to enhance the user experience, analyse website performance, and ensure platform security. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled as they are essential to platform operations.
• Performance Cookies: Collects information on how you use our website (pages visited, time spent, links clicked) to help us continuously improve the platform.
• Functional Cookies: Stores your preferences such as language, display settings, and personal preferences to provide a more comfortable and personalized experience.
• Analytics Cookies: Used in conjunction with trusted third-party analytics tools to understand overall platform usage patterns in aggregate, without identifying any specific individual.

You can manage your cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the platform and your gaming experience at Billion77.

As a billion77 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights within a reasonable timeframe:

• Right of Access: You have the right to request a copy of all personal data we hold about you. Such requests will be processed within 14 business days.
• Right to Rectification: If the data we hold is inaccurate or incomplete, you have the right to request an immediate correction. You may also update much of your profile information directly through your account settings.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data. Please note that we may need to retain certain data to fulfil active legal or contractual obligations.
• Right to Restriction of Processing: You may request that we restrict how we use your data in certain situations, such as while a dispute over data accuracy is being resolved.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider should you choose to do so.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time. This objection will be actioned immediately.

Billion77 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. Our principle is clear: when data is no longer needed, it will be securely deleted or anonymised.

• Active Account Data: Retained for the duration of your active membership at Billion77.
• Closed Account Data: Following account closure, we retain certain records for a minimum of 5 years to comply with AML and tax legal requirements.
• Transaction Logs: Retained for 7 years in accordance with international financial compliance requirements.
• Customer Support Logs: Retained for 2 years after resolution for reference and service quality improvement.
• Analytics Data: Anonymised and aggregated after 12 months so that it can no longer be linked to any specific individual.

The billion77 platform integrates services from trusted third-party providers, including licensed game providers, payment gateways, and analytics tools. While we carefully select our partners and ensure they adhere to strict privacy standards, billion77 is not responsible for the privacy policies or practices of those third parties.

Every third-party provider we engage is bound by a data processing agreement requiring them to protect your data and use it solely for the purposes we specify. We conduct regular reviews of all partners to ensure ongoing compliance.

The billion77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under 18. Should we discover that a child's data has been collected inadvertently, we will take immediate action to delete that data and close the associated account.

If you are a parent or guardian and believe your child who is underage has provided personal information to billion77, please contact our support team immediately so we can take appropriate action.

Billion77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt. The "Updated" date at the top of this document indicates when the last amendment was made.

For material and significant amendments, we will proactively notify you via an in-platform notification or your registered email at least 14 days before the changes take effect. Continued use of the billion77 platform following such notice constitutes acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the billion77 privacy team is here to help.

• Privacy Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week within the platform
• Response Time: Within 1 hour for live chat, 48 hours for privacy-related emails